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Home > Terms and Conditions

AVS - Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by  AVS
Unless otherwise specified, all materials appearing on this site (excluding manufacturer product graphics, text, and logos), including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2010 AV Science,Inc., ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by  AVS
We accept the following credit cards: Visa, MasterCard, American Express, and Discover through our PayPal and Google Checkout payment systems. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay (or cancellation) in processing your order.

All refunds for returns will be credited only to the same account used for purchase within five (5) business days after acceptable inspection by our Product Returns department.
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Links  by  AVS
This site may contain links to other sites on the Internet that are owned and operated by third parties. AV Science, Inc. is not responsible for any content, or system, on any third party site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  AVS
At our discretion, we may accept money orders, cashier’s checks, personal checks, and company checks, which must be in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received.

A $30 returned check fee will be assessed for any check returned by the bank as NSF (Non Sufficient Funds). The check will be re-deposited only once; if it is returned again as NSF, an additional $30 will be assessed and the customer will lose the option of paying by non-secured checks. Future orders must be paid by cash, credit card, wire transfer or bank check. Customer will be responsible for any and all attorney’s fees and court costs should collection proceedings be initiated. No product will be shipped until restitution is made.
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Multiple Product Orders  by  AVS
For a multiple product order, we will make every attempt to ship all products at the same time. Products that are initially unavailable at the time of shipping will be shipped as they become available, unless informed otherwise by the customer. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by  AVS
A customer receipt of an electronic or other form of order confirmation signifies that the customer agrees to the application of AV Science, Inc., Terms and Conditions and Warranty and Return policies. AV Science, Inc. reserves the right after receipt of your order, and prior to shipping, to accept or decline your order.
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Other Conditions  by  AVS
AV Science, Inc. reserves the right to make any changes to the Terms and Conditions and Warranty and Return policies of this website at any time.
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Out-of-Stock Products  by  AVS
We will ship your product as it becomes available. AV Science offers FREE Ground Shipping on most products, which will ship within 7-10 business days, often sooner. Orders are not processed or shipped on Saturday or Sunday, nor on major US holidays. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. Typically, out-of-stock product is not charged to the credit card, while the product is on back order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order (excluding special order or custom items), at no cost to you, at any time prior to shipping.
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Privacy  by  AVS
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Just some of the security systems we have in place to protect your information: Full PCI compliance, advanced SSL encryption, multiple firewalls, extensive intrusion detection systems, redundant OC3 connections, controlled bandwidth, and much more. 

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. "Cookies" are not a privacy threat, they are only used to enhance your experience shopping with AV Science, Inc.

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Privacy on Other Web Sites  by  AVS
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by  AVS
The AV Science, Inc. Return policy allows our customers to buy with confidence knowing that they may return their purchase within fifteen (15) days for any reason, subject to the restrictions set forth in the full Warranty and Return Policy.

The full policy page details:
  • Merchandise Returns
  • Return Shipping and Instructions
  • Exceptions to the 15 Day Return Policy
  • Defective or DOA Returns
  • Conditions of Returned Items
  • Items Damaged in Transit
  • Product Lost in Transit
  • Merchandise Warranty
  • Refunds
  • Sales Tax
  • Applicable Law

Please refer to the full details on the AV Science, Inc. Warranty and Returns page.

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Shipping Policy  by  AVS
Shipping Time -- AV Science offers FREE Ground Shipping on most products. Free shipping products will ship within 7-10 business days, often sooner. Orders are not processed or shipped on Saturday or Sunday, nor on major US holidays. Customers may request expedited shipping, for an additional charge.

Items purchased after 4:00 PM Eastern will be processed the following business day.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by AV Science, Inc. or AV Science, Inc. employees only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping, holidays, or product availability.

We ship all of our products with a signature requirement to help avoid any potential thefts

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Taxes  by  AVS
AV Science, Inc. will charge sales tax for any purchase in the State of New York or in the State of California, and may charge sales tax on any product that is manufactured in the same state as a customer resides. AV Science, Inc. reserves the right to collect sales tax on other sales in order to comply with any applicable Federal or state law that may be in effect. Customers are solely responsible for remitting any and all taxes due, and not charged by AV Science, Inc., on their purchase based on the laws of their state of residence and the Federal Government.
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Typographical Errors  by  AVS
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, AV Science, Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. AV Science, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, AV Science, Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price
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